Business Experience

Sales Representative for Harmony Solar/ BP Solar/Home Depot, San Jose, 2007.

• Representing BP Solar at seven local Home Depot stores on behalf of Harmony Solar.
• Generate client interest “in-store” with promotion tools.
• Educate potential clients on the benefits of photovoltaic solar power with goal to develop “hot” lead for closing contract.
• Conduct preliminary project cost estimate based on customer needs assessment based on spot interview.
• Maintain lead information and manage relations with individual Home Depot management.

Production Manager Assistant for SCHMID Building Products, San Diego, 2003.

• Coordinated “first-contact” contractor/customer service incoming requests for the company’s Garage and Rain Gutter Divisions.
• Researched and resolved scheduling and installation concerns in accordance to original estimated work using SQL-based interface programs.
• Processed forecasted work schedule according to changing priorities.
• Generated job orders and identified inconsistencies in order’s multiple-product details.
• Responsible for review and submittal of “time-cards” for union trade installers using complex variable rate formula.

Purchasing Assistant for KOCH Membrane Systems, San Diego, 2002. 

• Assisted in purchase order and invoice tracking for a minimum of ten accounts using multinational company’s interface program connected to their global database system.
• Resolved invoice inconsistencies by matching stock items with charges and applying measurement conversion tables.Communicated with corporate head-quarter’s accounting to resolve issues.

Fleet Manager/Operations for KC Motors, Inc., San Diego, 1999.

• In rental fleet management, instituted in-house fleet maintenance department in order to curve high costs of sub-contracted repairs. A savings of 30-40% to the company.Developed and maintained repair history database for fleet automobiles.
• Created Internet communication and reservation system in conjunction with new website.
• Conducted sales of long-term rental contracts.
• Administrative responsibility for paying outstanding violations incurred by customers.

Customer Acquisitions/Customer Service Specialist for SBC Communications, Diverse Markets Group, San Diego, 1999.

• In the telecommunication industry, successfully manipulated new service requests in order to avert “end result” incorrect service orders using company’s multiple level interface programs.
• Company trained in state regulated business practices and sales/customer service ethics.
• Conducted customer credit worthiness using past business experience and documentation history against fraud.
• Conducted company’s business entirely in the Spanish language.

Sales/Stock Merchandising/Distribution, D & S Luggage, Inc., La Jolla/San Diego, 1996.

• Conducted sales of high-end luggage.
• Managed sales floor inventory.
• Conducted catalog sales to major airline employees.
• Responsible for filling and distributing merchandise orders for regional stores between San Diego and Los Angeles.

Having a big sale, on-site celebrity, or other event? Be sure to announce it so everybody knows and gets excited about it.